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Prodware Blog

Managed Services

Is your IT provider merely providing you with 9-5 helpdesk support for your business application?

IT Managers are experiencing new challenges in modern business; there are tighter controls on operating (OPEX) budget, legal requirements to anticipate, quality standards to maintain, technology and best practice is moving quickly and IT teams need to be upskilled quickly.

If you wish to review the management of both your hardware infrastructure and your business applications in line with your overall business strategy, Prodware have skills for managing applications, middleware and databases, network infrastructures, cloud, mobility and security.

As a strategic partner, we are able to make recommendations on best practice and delivery models including cloud, on-premise, hybrid plus traditional IT and strategic outsourcing or a blended managed service model– configured to meet your needs.  This allows us to flex with your own IT operation to allow your IT resource to add real value to your business.

Because Prodware is part of an international group, our customers can also benefit from 24 x 7, 365 support, particularly useful for global businesses who need assurance of a single managed service partner around the clock. Our range of services can be adapted to all your needs. Quality of service throughout multiple locations is maintained with relevant KPIs and SLAs in place.

In order to guarantee ongoing flexibility Prodware offer a variety of managed services from infrastructure management to application support and maintenance services and SQL server maintenance.

Prodware Managed Services

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