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E-commerce software - ebusiness suite

ebusiness suite is the e-commerce software solution for companies who want to sell products or services online and link their ERP and website directly

ebusiness suite by Prodware is innovative and cost effective e-commerce software that allows businesses to increase revenue, provide customer choice and reduce operational costs.

E-commerce is a fast growing route to market for manufacturers, distributors and retailers. Developing an effective online presence is vital for enabling any business and brand to grow. It gives organisations wider access to thousands of local, national or international customers who are interacting, searching, sharing and shopping online.  By having an easy to use, professional and functional website, your business can reach new markets with existing products and achieve a speedier route to market for product launches.

Many businesses of all sizes who hold stock and want to achieve healthy sales, a balanced inventory and good customer service often struggle with the link between their back office processes and systems (their ERP) and their shop window (the website).

Connect your website directly with your ERP – improve efficiency, transparency and your customer service

Our e-commerce software allows complete integration between the front and back office, feeding all customer information directly from your ERP, managing your product catalogue, maintaining your promotions, providing online tracking and web analytics and helping you set up and maintain a professional website.

With the ebusiness suite by Prodware, users can manage suppliers, prices, stock, outstanding orders, returns and customer data, including their shopping baskets and payments.

Two key modules are:

  • Product Information Management (PIM) to assist you with maintaining your product catalogue and promotions
  • Content Management System (CMS) – create your website using configurable templates, manage content, menus and images



 

 
 

 

Management of profiles and IDs:

  • Management of profiles linked to back-office
  • Creation of accounts
  • Management of messages and alerts through workflows

Management of browsing and search:

  • Item search using data tree structures
  • Menus managed according to product ranges in PIM database
  • Advanced search management
  • Multiple sorting options
  • Promotion management
  • Management of featured products on homepage
  • Products displayed either in list or thumbnail view 

Management of shopping basket and favourites:

  • Management of favourite items in order to start the user’s shopping basket
  • Customers can start their basket based on previous last orders
  • Offers and promotions can be managed
  • Shopping cart steps can be set up and managed
  • B2B or B2C mode can be selected
  • Several payment solutions can be integrated

Tracking of customer orders, history and queries:

  • Online orders can be tracked
  • Management of shipped orders
  • Management of online complaints
  • Customer tracking is available
  • Budget management

Data export management:

  • Files exchange shared between the management system, the PIM and the ebusiness Suite can be managed
  • Management of Batch exchange
  • File types supported: structured XML, or simple TXT and CSV formats
  • Web services function
  • Management of  booking, price and availability in the shopping basket

We have selected relevant brochures below, but please search our Resources page, visit our YouTube channel and read our blogs about e-commerce.

Brochure:

Website:

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