Prodware adjust Professional & IT Services solution, based on Microsoft Dynamics NAV, allows professional services companies to get the most out of their sales channels featuring real-time integration with trading partners, manufacturers and distributors. With an increase in order values and margins being under pressure, having a business management solution which provides automated purchasing and sales processes offers your professional services business a competitive advantage.
Microsoft Dynamics NAV helps professional service organisations, such as accounting, legal, management consulting, information technology (IT) services and other types of highly specialised outsourced services to address common operational and administrative challenges. Despite being diverse disiplines, professional services organisations share a common set of baseline challenges: managing client relationships, maintaining customer contact points, talent management, monitoring service delivery, cost control and financial management.
For many professional services companies, the daily challenge is achieving a balance between dedicated resources for ongoing projects and forecasting upcoming demand for new projects, so as to reduce downtime of the service provided and consultants. Project managers need the tools to ensure overall control.
Prodware adjust Professional Services empowers employees to deliver the very best a organisation has to offer at every client touch point. The business management system provides the tools for professional service organisations to improve efficiency, easily find and share information and insights, enable transparency across the business with a 360 degree view of the customer and empower employees to react quickly to take advantage of new opportunities.
With foresight and integrated, flexible systems, businesses can optimise people and processes, streamline operations, deliver distinctive client experiences, manage the changing workforce profile and fulfil profitable growth objectives.
In a highly competitive market, it is important to consider cost, margins, control and optimise schedules, as well as profitability of resources. Due to the variety of services offered, one of the main challenges for service providers is to communicate real value and deliver high quality services on time and on budget, whilst continually improving the customer experience. It is important to evaluate the impact of a business management (ERP and CRM) solution in helping professional services organisations increase their project management capabilities in a profitable way.
Key features of Prodware adjust Professional & IT Services
Avoid customer losses due to inefficiencies, delays and errors in your projects
Manage your recruitment and talent development
Manage your project implementation
Make informed decisions with real-time information
Optimise Business Processes
Can provide up to 80% time reduction from quotation to delivery, giving resellers an impressive return on investment by supporting their primary business processes:
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